TERMS AND CONDITIONS
El Clásico Cab LLC – Loudoun County, Virginia, USA
1. Introduction
These Terms and Conditions govern the use of transportation services provided by El Clásico Cab LLC
(“the Company”). By requesting, booking, or using our services, the customer agrees to these terms.
2. About the Company
El Clásico Cab LLC is a registered and authorized transportation provider operating in Loudoun
County, Virginia. The Company specializes in safe, punctual, and professional taxi and private
transport services for scheduled and on■demand trips.
3. Company Rights
The Company reserves the right to:
• Deny service or cancel trips if the customer behaves inappropriately, illegally, or in ways that
jeopardize safety.
• Modify fares, policies, or operational procedures when necessary.
• Communicate with customers by phone, SMS, or email regarding trip details or company operations.
• Refuse service if safety risks are present.
• Maintain records of trips for legal, operational, and safety purposes.
• Protect its client base. Drivers, customers, or third parties are prohibited from exchanging personal
contact information to bypass the Company.
4. Customer Responsibilities
Customers agree to:
• Provide accurate information when booking services.
• Behave respectfully toward drivers.
• Pay applicable fares.
• Not request or offer personal contact details to avoid using Company services.
• Not interfere with Company operations.
5. Limitation of Liability
The Company is not responsible for:
• Delays caused by traffic, weather, road closures, or conditions beyond its control.
• Lost or forgotten items, though reasonable efforts will be made to recover them.
• Actions of third parties outside the Company’s control.
6. Privacy and Data Protection
Customer information is used solely for operational purposes. Personal data is not shared with third
parties for marketing without explicit permission.
----------------------------------------------------
SMS TERMS OF USE
1. Consent for SMS Communication
By providing a phone number and opting in to receive text messages, the customer authorizes El
Clásico Cab LLC to send operational SMS notifications. Phone numbers collected for SMS consent will
not be sold or shared with third parties for promotional use.
2. Types of Messages
Customers may receive messages such as:
• Trip confirmations
• Driver arrival notifications
• Service modifications or updates
• Coordination messages for scheduled transportation
Example:
“Your El Clásico Cab driver is on the way. Reply STOP to unsubscribe.”
3. Message Frequency
Message frequency may vary depending on service needs. Customers may receive between 1 to 4
messages per trip or multiple messages per week based on usage.
4. Messaging Costs
The Company does not charge for SMS messages. Standard messaging and data rates may apply
depending on the customer’s phone carrier.
5. Opt-In Methods
Customers may opt in to receive text messages through:
• Online forms
• Booking confirmations
• Verbal authorization during scheduling
6. Opt-Out (STOP)
Customers may unsubscribe at any time by replying STOP to any message or by contacting the
Company directly. A confirmation message may be sent after opting out.
7. Help (HELP)
Customers may reply HELP to any message for assistance or contact the Company through official
channels.
8. Optional Participation
Customers who do not wish to receive SMS messages may decline SMS consent on Company forms
or notify staff.
9. Standard Disclosures
• Standard message and data rates may apply.
• Customers can unsubscribe anytime by texting STOP.
• For help, text HELP or visit the Company’s official resources.
• Message frequency may vary.